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Saturday, February 20, 2010

Debit Loyalty Program a Big Hit

SBI's Debit Card Loyalty program is a Big Hit after 9 months into vogue. This is the first time in India that a PSU Bank has taken a lead in introducing a product for the masses well ahead of its private bank competitors.

The Debit Card loyalty program began as SBI's Credit Card venture with GE Money suffered massive losses. The bank addressed the hurdles that were in the way of Debit Card not being used by a deeper tie-up with VISA and MasterCard [in India not all cards come with VISA / MasterCard, banks provide plain vanilla ATM cards] and bingo! the outcome is amazing.

After the introduction of the program SBI's debit card customer base shot up from 51 million to a whopping 68 million. The average number of swipes at PoS terminals went up from 1.2 mn to 2.2 mn every month.

Punjab National Bank which launched its Credit Card a year ago is now planning to copy the SBI model for debit cards. Wait a minute, its not just PNB, but even the big-wigs like Citibank, Deutshce are all set to replicate SBI's debit card loyalty points program.

Tuesday, December 22, 2009

Bircla Credit Cards to be Powered by SBI Cards

All Aditya Birla Group Companies from Retail - More Supermarket, Madura Garmenmts - Louis Phillipe etc to Financial services [Birla Sun Life] will launch their own Credit Card to encourage loyalty offers and lure customers to the platform.

Birla Credit Cards will be powered by SBI Cards which will act as the Bank and Card Issuer. This is the first major Co-branding by SBI cards.

With the Credit Card industry still evolving with regulations and reforms, Aditya Birla Group well known for financial muscle and intellect are staying away from the associated risk and passing it on to SBI. However, SBI is a veteran in the industry having learnt its lesson in association with GE by going aggressive in the market and hence will be over cautious in handing out cards to every second person.

Friday, November 06, 2009

Free Consulation Dr Batras + Rewards

Dr Batras has tied up with SBI Group Cards. They are offering the first consultation for FREE which can be worth Rs 1200 by just flashing your SBI Debit Card. You can register for the same here. Additionally, for every Rs 100 you spend at Dr. Batras you earn 10 Freedom points as they have become national partner with SBI.

UniverCell, online mobile retailer, has become a regional partner with SBI Cards and thus every purchase involving mobile, accessories, plans etc you will gain 4 Freedom Points / Rs 100 spent.

Now where to redeem these FreedomPoints ?
FameCinemas is one of the best location to spend what you have earnt on your card :-) Or if you want to know more on redeeming them, you can call - 6000 8500 or 1800 209 8500

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Thursday, October 08, 2009

Freedom Rewardz - John Players + Provogue

During this holiday season SBI Freedom Rewardz would like to brighten up your festive spirit with some very exciting & exclusive benefits only on your State Bank of India Debit Card.

Start off the celebrations by shopping with 2 new accrual partners - John Players & Provogue and earn 10 FreedomPoints for every Rs. 100 spent. Catch the latest blockbusters at a Fame cinema by redeeming your Freedom Points for free movie tickets!

Do let us know your Holiday Shopping Experience.

Wednesday, July 22, 2009

Resolved Failed ATM Transactions

According to the RBI, their are 44,857 ATMS in India. Unfortunately they don't have a 100% uptime and hence issues arising of failed ATM transactions have come under the purview of the central bank.

RBI in its notification DPSS No.101/02.10.02/2009-2010 has instructed all the banks to resolve customer issues regarding failed ATM transactions. The bank is under the obligation to resolve this issue within 12 working days. In case of delay beyond 12 working days from the date of registering the complaint, the bank is under the obligation to pay Rs 100 / day to the customer.

In case of inter brank ATM transaction [You hold SBI card and ICICI ATM fails], the issuer bank is entitled to claim such compensation paid to the customer from the acquirer bank, if the delay is attributed to the latter.

India has 4,70,237 POS systems where your ATM cards are accepted and where you can withdraw cash upto Rs 1,000 / day.